- Important Reminders to provide the highest quality data
- You must collect and ship your samples on the same day.
- You must ship your samples via overnight carrier. Please use prepaid UPS label.
- You must ship your samples on a Monday, Tuesday, Wednesday or Thursday.
- Do not ship your samples on the day before a national holiday.
- Do not put your kit in a UPS drop off box. Please drop off at UPS Store or Center.
- You must include the frozen ice packs with your samples.
- Your samples must remain cold. Do not expose kit to hot environments.
- Do not rinse your bottles before using them.
- Securely tape kit with shipping tape.
- Lost your label?
Take your kit to a UPS service center and ship overnight to:
UL DrinkWell
110 S. Hill Street
South Bend, IN 46617
- Cannot find local UPS service center?
Visit www.ups.com to find Drop Off Locations. Please locate UPS Stores or Centers - not drop boxes.
Call 1-800-PICK-UPS (742-5877) for UPS Stores or Centers - not drop boxes.
- Want UPS to pick up your sample?
UPS may have a pickup service in your area. Pick up service is acceptable if the conditions in the Important Reminders can be met.
- Cannot use UPS?
If UPS overnight service is unavailable, please use another overnight delivery service and follow Important Reminders above.
- Note: The pre-paid shipping label is only valid with UPS. You will be responsible for any charges incurred by another carrier.
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